• Free Shipping

    Free standard shipping on all US orders.

  • Checkout Options

    Available payment options appear at checkout.

  • 14-Day Returns

    Eligible returns within 14 days of delivery.

  • Customer Support

    Monday–Friday, 9 AM–5 PM Pacific Time.

Frequently Asked Questions

Where does Silknectar ship, and is standard shipping free?

We offer free standard shipping to all 50 U.S. states, including Alaska and Hawaii. We currently ship only within the United States.

When are orders processed and delivered?

Orders are processed within 1–3 business days. Transit typically takes 5–10 business days, for an estimated total delivery time of 6–13 business days. Tracking is sent in your shipping confirmation email; updates usually appear within 24–48 hours.

What is your return policy?

Returns are accepted within 14 business days of confirmed delivery. Items must be unworn and unwashed, with tags and original packaging, and proof of purchase. Final clearance items, bodysuits, and intimate apparel are not returnable. There is no restocking fee. For damaged, defective, or incorrect items, we cover return shipping; for other returns, customers pay return postage. Returns are inspected within 2–3 business days, and approved refunds are issued to the original payment method within 7 business days.

How can I contact support?

Contact our support team at support@silknectar.shop.

What payment methods do you accept?

Payment methods available for your order are shown at checkout.